You might give Any Video Converter a try.
See the how-to here.
http://www.sansacommunity.com/article/11105/Great-Free-Sansa-Media-Converter/
Hi, I just got an 8GB Sansa View yesterday and I'm having problems trying to convert video with the Sansa Media Converter. Basically, after I've selected a video to convert, I click the convert button and the progress window pops up, followed a few seconds after by a window saying:
Sansa Media Converter.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
I've tried converting about 20 different videos of various formats and that's always what happens, MP3s and pictures however convert fine.
I'm using SMC firmware version 1.0 B004.236CDG, and just a few minutes ago I used Sansa Updater to get the latest Sansa View firmware. I have a PC using Windows XP Service pack 2.
Thanks in advance.
For ease, I'd use the AVC like Brandon suggested. If not you'll need to do a complete uninstall of the SMC program including the registry keys. If you want to pursue that, let us know and I'll walk you through it ^_^


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